6 Topics to Cover in a Telecommuting Policy

Before the Coronavirus Disease 2019 (COVID-19) pandemic, only 14% of office-based workers worldwide telecommuted to work three or more days a week. In April 2020, the percentage surged to 84% due to lockdowns, according to the “Global Work-from-Home Experience Survey“. What will happen after the pandemic? While the number is expected to go down, it is not expected to return …

MICROAGE CANADA WELCOMES MICROAGE BAIE-COMEAU TO THE FAMILY

Welcome MicroAge Baie-Comeau   Laval, QC. October 13, 2020 – MicroAge has been successfully operating within the Canadian Information Technology landscape since 1981.  The brand is synonymous with delivering unparalleled IT services and solutions within local communities to organizations of all sizes.  Thirty-eight strong, this national network gains their momentum by leveraging the capabilities, toolsets and field support offered by …

3 Significant Developments in Ransomware Campaigns

Most cybercriminals carry out ransomware attacks to make money. As a result, they are continually trying to make their ransomware campaigns more effective. This might involve making minor changes like fine-tuning a deployment method or major changes like developing a novel way to avoid detection. Keeping abreast of the major developments in ransomware campaigns is important so that you can …

How to Protect Your Mobile Device from Malicious Apps

People love installing apps on their mobile devices. They have downloaded a whopping 28.7 billion programs from the Google Play store and 9.1 million apps from the Apple App Store in the second quarter of 2020 alone. Before including programs in their stores, both Google and Apple put them through a vetting process to weed out malicious apps. However, some …

Meet Microsoft 365 Business Voice

Microsoft 365 Busines Voice is the all-in-one communication solution for small and medium businesses (SMB) that Microsoft released in Canada in the fall of 2019. It integrates with Microsoft 365 (formerly Office 365) and brings together calling, meetings, and messaging in one single application, Microsoft Teams. Let’s look at some of the ways SMBs can benefit from integrating Microsoft 365 …

6 Ways to Make Your Virtual Meetings Productive

As we are all adapting, to what everyone refers to as, the “new normal” caused by a virus that will continue to live with us for the foreseeable future, virtual meetings have become a daily occurrence. Internal meetings and external meetings have moved online. Making sure that these virtual meetings are as energetic, engaging and as productive as face to …

3 Main Components for Your Company’s Return to the Office

For most of us, the last few months have meant adhering to lockdown rules to minimize the spread of COVID-19. As lockdown restrictions across the country and around the world begin to slowly ease, businesses begin to think about reopening their offices. However, being prepared for this return will go a long way to avoiding issues with having people back …

5 Ways to Maintain Business Continuity During the Coronavirus Crisis

As the economy across the country begins to slowly reopen, operating in this new environment can be challenging. Companies need to consider the health and safety of their employees and their clients as COVID-19 continues to be present. They need to consider more complex work environments with some employees working remotely while others are working from the office and how …

Six Phases of Incident Response

A cybersecurity incident can be defined as an attempted or successful unauthorized access, use, disclosure, modification, or destruction of information or interference with system operations in an information system. This is quite a broad definition and could encompass almost any out-of-the-ordinary event on an information system in your organization. Anything from discovering malware to identifying suspicious user activity, could be …