Has Your IT Service Provider Changed as Your Needs Have Changed

There is no arguing with the fact that the COVID-19 pandemic has forced businesses to adjust and change the way they do business. Some of these changes may be not continue post-pandemic but many will in some form or another. Certainly, the way businesses will make decisions about how they go to market, serve their clients, and operate their businesses …

Cybersecurity Data SMBs Need to Know About

For SMBs, a being the victim of a cybersecurity breach could lead to extensive and expensive damage. Some may never recover leaving them with no other alternative other than permanently closing their business. For many SMBs, the reality is they are not prepared for cyberattacks. As technology service providers, we have cybersecurity conversations with our clients on an almost daily …

The Benefits of Cybersecurity Awareness Training

We are not stating anything that most of us aren’t already aware of when we say that cyberattacks and the sophistication of these attacks has grown at impressive rates over the last several years. As managed service providers (MSPs), we spend a lot of our time educating and providing solutions to our clients for preventing, protecting, and yes, planning for …

The Classic Phishing Scam

Phishing’s origins have been traced back to 1995. That’s when a group of hackers devised several schemes to steal money and sensitive information from America Online (AOL) users. Many of the tactics used back then are still in use today. As a result, this type of phishing is referred to as classic phishing. In classic phishing, cybercriminals send a massive …

Remote Working and Azure Virtual Desktop

Remote working technology has become a big topic of discussion over the past 18 months. The shift in the way that businesses are operating, and remote working has become the way many businesses have stayed in business. When it comes to remote working and more specifically, hybrid work environments, the right technology goes a long way to ensuring a smooth …

What is Azure Virtual Desktop or AVD?

Azure Virtual Desktop (AVD) was formerly known as Windows Virtual Desktop or WVD. Microsoft renamed it earlier this year. Essentially, as described by Microsoft, “AVD is a desktop and application virtualization service that runs in the cloud”. At the risk of stating the obvious, it is an Azure cloud-based service. Here are some of the things running AVD can do: …

5 Main Benefits of Microsoft Teams for SMBs

In the past year, the adoption of Microsoft Teams has seen exponential growth. The growth was driven for the need to adopt communication and collaboration tools that facilitated online meetings and chat. With that said, there is a lot more to Microsoft Teams other than chat and meetings. The real power of the application is when you start building teams …

How to Build a Team in Microsoft Teams in 10 steps

Many organizations have started using Microsoft Teams for online meetings and chat. The fact is, in the past year, the usage of Microsoft Teams has increased exponentially. Communications and collaboration tools like Microsoft Teams have been essential to keeping businesses operational during a year when nothing was like it used to be. Need drove adoption. Having said that, the real …

What Are the Benefits of Device-as-a-Service?

This past year has brought with it many changes and many learnings. The word “transformation” has become one of the most used, or some would say, overused words, in business. But transformation really does describe what organizations had to do to remain operational in the face of the pandemic. From the work from home movement to cloud adoption, re-thinking the …