5 Reasons to Back Up Your Microsoft 365 Data

Many SMBs have moved to the cloud to take advantage of all the benefits that it can offer. A common misconception, however, is that the data that resides in the cloud is being backed up by the service provider such as Microsoft or Google or Amazon. This is not the case. Microsoft, and other providers, operate under a shared responsibility …

Why Collaboration Data Needs to be Backed Up

In today’s business environment, the majority of collaboration content is acted upon and stored electronically in Software as a Service (SaaS) applications such as M365. Collaboration content is being modified and edited on a regular basis and is also a driver of productivity. Given the importance of this data, it is crucial to ensure that businesses have a backup plan …

Has Your IT Service Provider Changed as Your Needs Have Changed

There is no arguing with the fact that the COVID-19 pandemic has forced businesses to adjust and change the way they do business. Some of these changes may be not continue post-pandemic but many will in some form or another. Certainly, the way businesses will make decisions about how they go to market, serve their clients, and operate their businesses …

Cybersecurity Data SMBs Need to Know About

For SMBs, a being the victim of a cybersecurity breach could lead to extensive and expensive damage. Some may never recover leaving them with no other alternative other than permanently closing their business. For many SMBs, the reality is they are not prepared for cyberattacks. As technology service providers, we have cybersecurity conversations with our clients on an almost daily …

The Benefits of Cybersecurity Awareness Training

We are not stating anything that most of us aren’t already aware of when we say that cyberattacks and the sophistication of these attacks has grown at impressive rates over the last several years. As managed service providers (MSPs), we spend a lot of our time educating and providing solutions to our clients for preventing, protecting, and yes, planning for …

The Classic Phishing Scam

Phishing’s origins have been traced back to 1995. That’s when a group of hackers devised several schemes to steal money and sensitive information from America Online (AOL) users. Many of the tactics used back then are still in use today. As a result, this type of phishing is referred to as classic phishing. In classic phishing, cybercriminals send a massive …

Remote Working and Azure Virtual Desktop

Remote working technology has become a big topic of discussion over the past 18 months. The shift in the way that businesses are operating, and remote working has become the way many businesses have stayed in business. When it comes to remote working and more specifically, hybrid work environments, the right technology goes a long way to ensuring a smooth …

What is Azure Virtual Desktop or AVD?

Azure Virtual Desktop (AVD) was formerly known as Windows Virtual Desktop or WVD. Microsoft renamed it earlier this year. Essentially, as described by Microsoft, “AVD is a desktop and application virtualization service that runs in the cloud”. At the risk of stating the obvious, it is an Azure cloud-based service. Here are some of the things running AVD can do: …

5 Main Benefits of Microsoft Teams for SMBs

In the past year, the adoption of Microsoft Teams has seen exponential growth. The growth was driven for the need to adopt communication and collaboration tools that facilitated online meetings and chat. With that said, there is a lot more to Microsoft Teams other than chat and meetings. The real power of the application is when you start building teams …